Privacy Policy

Redbrook Living Limited is committed to protecting your privacy. This policy explains how we collect, use and store your personal data when you use our website at redbrookliving.co.uk.

1. Who We Are

Redbrook Living Limited is a limited company registered in England and Wales.

Registered address: 20 Wenlock Road, London, N1 7GU

ICO Registration Number: Z5698442

Contact: hello@redbrookliving.co.uk

2. What Data We Collect

We only collect personal data that you provide to us directly through our contact form. This may include:

• Your name
• Your email address
• Your phone number (optional)
• The nature of your enquiry
• Any information you include in your message

We do not collect any sensitive personal data. We do not use tracking pixels, advertising cookies or behavioural analytics tools.

3. How We Use Your Data

We use the information you provide solely to respond to your enquiry. We will not use your data for marketing purposes without your explicit consent, and we will not sell, share or transfer your data to third parties.

4. Legal Basis for Processing

We process your personal data on the basis of legitimate interests, specifically to respond to enquiries submitted via our contact form. Where you request information about investing with us or partnering with us, we process your data on the basis of taking steps prior to entering into a contract.

5. How Long We Keep Your Data

We retain enquiry data for a maximum of 12 months from the date of your enquiry, after which it is securely deleted. If your enquiry leads to an ongoing business relationship, we will retain relevant data for the duration of that relationship and in accordance with our legal obligations.

6. Your Rights

Under UK GDPR you have the right to access, correct, delete, or restrict processing of your personal data. To exercise any of these rights, please contact us at hello@redbrookliving.co.uk. We will respond within 30 days.

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction. Our website is served over HTTPS and contact form data is transmitted securely.

8. Third Party Services

Our website is hosted by GoDaddy. Contact form submissions are processed using WPForms. These services may process your data as data processors acting on our behalf. We do not use Google Analytics, Facebook Pixel or any other third party tracking or advertising tools.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this privacy policy, please contact us at hello@redbrookliving.co.uk.